On January 10th, residents of Charleston, West Virginia awoke to find that their tap water was undrinkable and unusable.
An unprecedented chemical spill from a storage facility managed by Freedom Enterprises leaked up to 7,500 gallons of MCHM (4-Methylcyclohexanemethanol) – an industrial chemical used to separate coal from rock – into the Elk River, just under two miles from the area’s water treatment plant.
This week, residents are striving to get back to normal as tap water has been declared safe again in most areas. But after-effects, from odor to discoloration present in drinking water, persist in many homes. In addition to dealing with these after-effects, residents are also instructed, by the CDC and West Virginia American Water authorities, to flush their lines and replace all water filters – including refrigerator water filters.
This type of event robs us of our peace of mind. While we at FridgeFilters.com may not be able to help our customers in the Charleston, West Virginia area fully regain this peace of mind, we do want to do our small part to help.
This week, we will be sending all of our customers in the Charleston, West Virginia area a free replacement from our Tier1 line of refrigerator water filters*. Tier1 refrigerator water filters are built to fit all major fridge brands and provide the same great tasting water, virtually free of stated contaminants. We are happy to be one of the exclusive distributors of this new line of filters.
If you live in West Virginia and have ordered a refrigerator water filter from us in the last three months, no action is required from you – your filter is already on the way.
We hope this helps to bring some normalcy back into your routine.
If you have friends or family in the Charleston, West Virginia area that have been impacted by the recent chemical spill, we encourage you to refer them to us. Provide them with the code ‘Facebook10’ to use at check-out, and we’d be happy to offer them 10% off on your behalf.
If you have any questions, please feel free to connect with our customer service department at 1-800-683-8353.
*Important note: refrigerator water filters from Tier1, or from any brand, are not designed to reduce MCHM, primarily because not enough is known about this chemical. Replacing refrigerator water filters is a necessary reactive step after MCHM has been cleared from the water source.